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The thought process is as follows: The customer seems satisfied with the overall cost.But if travel expenses could be lowered, we have the opportunity to reduce
by Attummm 2y ago
The thought process is as follows: The customer seems satisfied with the overall cost.But if travel expenses could be lowered, we have the opportunity to reduce the bill slightly while increasing our profit margin.
Thus, it can be construed as a win-win.
- jdlshore 2y agoSpeaking as a former consultant, just… no. The chain of events here is fantasy-land: 1. Consulting company writes article supportive of remote work 2. But they’re lying because remote work increases their profit margins 3. Because it decreases travel expenses, so they charge more for the same work, but the overall package is less. This is ridiculous conspiracy thinking. The potential profit is miniscule, the reputational cost of being caught is high, and it completely misunderstands how these things are sold. Prices are negotiated exclusive of expenses (typically) and buyers often don’t even see expenses. They often go straight to Accounts Payable and might even come out of an entirely different budget.
- Attummm 2y agoMy comment explained the monetary incentive for being open to working from home. This plays a role in conducting the study and subsequently publishing it. Furthermore, it explained how it could lead to a win-win scenario. Working from home has many benefits, yet most companies push for going back to the office. There is no lying, nor any conspiracy. Just two sides of an argument. Please note that your comment is about price negotiation, but my comment is about recurring bills for the customer.