4 ms·

No, it helps on a lot of issues. Starting with safety (it reduces damage on drops).

• Arnt 2y ago
  That's a really good reason, but could you elaborate on the other issues? Just curious.
• bluescrn 2y ago
  A small amount of adhesive might be justifiable, but the amount used is excessive and seems there primarily to increase ‘repair friction’, in a rather dangerous way - actively increasing the chance of a battery fire when replacement attempts are made.
  • madeofpalk 2y ago
    Apple has to do a lot of these repairs themselves in their stores by retail workers, often under warranty, so they are incentivised to make the repairs easier and cheaper. The more risk of a retail worker screwing up a repair means higher cost of them fixing it by replacing the whole phone. They're also incentivised to make devices smaller, more waterproof, and increase battery capacity to size ratio. These all push for 'just glue it together'.
    • stavros 2y ago
      Do they actually? I haven't had to have Apple products repaired, but whenever I hear someone giving something in, they get a new or refurbished device instead of their own. I think Apple is incentivized to trash broken devices, rather than attempt to repair them even themselves, because of the massive margin, and thus low marginal cost. It's more lucrative for them to make the devices unrepairable and have you buy a new one (or give you a new one, if it's under warranty), than make them repairable for everyone. The warranty period just incentivizes them to make the device better quality so they don't break due to manufacturing defects.
      • atonse 2y ago
        I’ve had my battery replaced and sent family members to have theirs replaced, all at the Apple Store. All have had smooth experiences. Without AppleCare it’s something like $59 or thereabouts. Apple’s made it very easy to go to an Apple Store to have them replace batteries. Of course, that doesn’t solve the problem for people without an Apple Store nearby, or that need other repairs. But at least where I live, I haven’t needed to replace an iPhone battery myself in at least 5-7 years or longer.
      • madeofpalk 2y ago
        > or give you a new one, if it's under warranty But it's even cheaper to give you a tenth of an iPhone if possible. It's why they have these repair guides - they're derivatives of what they use themselves in their own stores.
      • deleted 2y ago
        [deleted]
      • sholladay 2y ago
        That’s because activating a refurbished device is faster than a repair, which leads to higher customer satisfaction and service throughput. It also allows them to centralize analysis and repair of severe damage or noteworthy cases and do it asynchronously.