2 ms·
It's even worse when using points. Amex now uses Expedia on the back end for hotel booking. I made a res for a hotel in Italy and I tried to change it. Amex say
by dumbfounder 2y ago
It's even worse when using points. Amex now uses Expedia on the back end for hotel booking. I made a res for a hotel in Italy and I tried to change it. Amex says call Expedia. Expedia says call the hotel. The hotel says call Expedia. Soooo frustrating. I think Amex travel is going to poop, and that used to be their thing.
- scarface_74 2y agoAt least with Amex you can transfer to airlines and you will almost always get more than 1 cents per point by transferring to an airline. Unfortunately, Amex’s hotel partners - Hilton and Marriott are usually horrible redemptions. Chase -> Hyatt is the gold standard. But Hyatt has a small footprint