True, but I have worked at companies who employ users that maybe aren't entirely up to speed on the technical details and they have GitHub account's for submitt

True, but I have worked at companies who employ users that maybe aren't entirely up to speed on the technical details and they have GitHub account's for submitting bug reports. This would very easily fool some of these people. Technical people might spot this, but that also isn't a free pass for GitHub to not do better here.