4 ms·

We do have an account manager, but they are pretty unresponsive and reply to emails very slowly. It would take a week for a round of messages.

• znpy 2y ago
  you should escalate this to their manager i guess. you're probably paying a chunk of their salary. but then again, google is not really well known for their support experience.
  • jiahengz 2y ago
    How can I get their manager's contact? By asking a friend at Google?