Big corps choose these bloated and complex tools because this way they can justify charging their customers premium and also that their customers won't be able

Big corps choose these bloated and complex tools because this way they can justify charging their customers premium and also that their customers won't be able to service such software on their own. It's nothing to do with these apps being superior in any way - often it is the opposite - like reasonable faults and glitches can add more hours to bill the customers for "fixing".