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I gave up on this method because the system rejected every single photo attempt, even though I met all the requirements. Ended up going to AAA for the photo an

I gave up on this method because the system rejected every single photo attempt, even though I met all the requirements. Ended up going to AAA for the photo and 10 minutes later at my local USPS my application was done. I quite honestly spent less time doing it the old fashioned way than I’d spent trying the new online method. Eventually I think this will be a useful method, but right now it was a real PITA for me.

toomuchtodo 2y ago
USPS will take your photo (for a nominal cost), and if there are any problems with it, they will fix at no additional cost (for future reference). Luckily, a passport lasts 10 years once you're over 16, which gives a lot of time for process improvement between renewal cycles. Very sorry you had a challenge with this process, it should get better based on what I know of internal development.