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Snark aside, that's not how oncall works at Amazon. The oncall person has a laptop (and perhaps a pager), and they are expected to remote connect ASAP when nee
by interroboink 2y ago
Snark aside, that's not how oncall works at Amazon.
The oncall person has a laptop (and perhaps a pager), and they are expected to remote connect ASAP when needed. That was the norm well before Covid; doesn't make sense to wait for a commute before responding.
But then maybe after you do the first level of triage, if it's still ongoing, then you go in to the office.
- x86x87 2y agoPending/Arrival of Technician sorry boss. stuck in traffic on 520/i90/insert your fav bridge reply 90 min later.