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"Since we are on the topic of communication, written communication also does not constitute communication unless they confirm they read it." Gonna keep that on
by CalRobert 2y ago
"Since we are on the topic of communication, written communication also does not constitute communication unless they confirm they read it."
Gonna keep that one handy.
- popinman322 2y agoHuge +1. If I'd understood this mantra earlier in my career it would have saved me a large amount of hassle. For juniors: any time you send something important to your manager, confirm they read the document. Don't ask "did you read it?" Don't rely on reactions in chat. Ask a specific question that would require them to read the contents of the document. For example, if you're sending over a quote from a vendor, and you'd already sent another quote before, you could ask "how does this quote compare to the previous one? [link to previous one]" Always get confirmation at least 24-48 hours in advance of the point-of-no-return (e.g. launch, meeting, changing dates, company-wide emails), very preferably in writing. And for _very_ important meetings, ensure all parties have either acknowledged understanding of the required information, or schedule pre-meeting briefings with individuals. There's nothing quite like getting thrown under the bus because someone showed up and couldn't figure out the subtleties & context on the fly. Unfortunately you can't just say "it's a 12 page document for a reason." when your manager is confused in front of their manager.