Where after wasting my 2 hours on each of those three calls i.e. totalling 6 hours the Senior Advisor will solemnly ask me backup my data, wipe the device, and

Where after wasting my 2 hours on each of those three calls i.e. totalling 6 hours the Senior Advisor will solemnly ask me backup my data, wipe the device, and reinstall again and pray to almighty it works. If I am adventurous enough I ask them whether it will work their answer will put even the most seasoned diplomat to shame. So yeah right.