The author doesn't treat it as the fault of "technology" alone: > Those propagating the problems deny responsibility and ignore the punch line of Kranzberg’s f

The author doesn't treat it as the fault of "technology" alone: > Those propagating the problems deny responsibility and ignore the punch line of Kranzberg’s first law which states, “technology is neither good nor bad; nor is it neutral.” We need fundamental changes to the design of our information distribution systems so that they can benefit society and not just increase profit to a few at our expense. ... > We must question our assumptions and embrace fundamental changes in both our technology and culture in order to bring toxicity levels back to a level that does not continue to undermine our society.