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You talk as if there is perfect market choice - that if a majority of customers want something, it will happen. In the real world, there is not perfect market c

You talk as if there is perfect market choice - that if a majority of customers want something, it will happen. In the real world, there is not perfect market choice. There are many factors which make it impossible to have perfect market choice. We are probably stuck with Craigslist and LinkedIn for a while, and for the most part, we are stuck with the decisions that their executives make. It's true that if they do something highly awful, then that might create enough demand for a competitor to take over. But it would have to be a high degree of awfulness to overcome their existing momentum. There are many shades of not-quite-awful, where those companies can make decisions with market impunity. So considering that we're kinda stuck with those guys, I think the question becomes, why shouldn't we complain if they are doing something that we don't like? Doesn't matter who owes who what. It's our world, we should try to improve it.

ericingram 14y ago
You should complain if you really want to, that's part of the market force. I think perfect market choice is a funny idea. Why would anyone assume the market would function on such a limited plane of understanding, that all you had to do was poll people, you could trust their verbal response, and decide that's what the market should do? People very often do things in contrast with what they say, even what they believe consciously. There is so much more at play than what people would "vote" for in the sense of a "perfect market choice".