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What is the definition of "off-the-shelf"? Above a certain price/importance threshold, the vendor will have engineers assigned to fine-tune the software to eac
by jack1243star 2y ago
What is the definition of "off-the-shelf"?
Above a certain price/importance threshold, the vendor will have engineers assigned to fine-tune the software to each customer's needs. Does that still count as one?
- deleted 2y ago[deleted]
- bob1029 2y agoIf we are including ready-made B2B products, your high score will probably come from some obscure semiconductor, healthcare, banking, insurance or logistics vendor. Much of the cost is then about consulting & configuring more than any specific code pile. Top of my mind right now would be the EDA tools used by semiconductor designers.
- Hendrikto 2y agoThat is not off the shelf.
- deleted 2y ago[deleted]
- Hendrikto 2y ago> What is the definition of "off-the-shelf"? https://dictionary.cambridge.org/dictionary/english/off-the-shelf https://dictionary.cambridge.org/dictionary/english/off-the-... > Above a certain price/importance threshold, the vendor will have engineers assigned to fine-tune the software to each customer's needs. Does that still count as one? No.
- barrkel 2y agoIt's definitely blurry, because as the price escalates companies will want a human in the relationship for multiple reasons: price discrimination / market segmentation, onboarding (perhaps with professional service for configuration) to make sure you get bedded in and don't quit early, product management conversations to inform feature development, temperature checks to get early warning signs of churn, etc.