He explains the point in the lines you omitted: > I worried about the mindset of the server whose job it would be to parade a stunt chicken around the dining r

He explains the point in the lines you omitted: > I worried about the mindset of the server whose job it would be to parade a stunt chicken around the dining room. I was terrified of our culture stagnating. It doesn't read to me like he would have any problem with a process improvement as long as the real chicken were still used.