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I don’t know anyone who likes having to order through the apps for fast food places, or regards them as a time-saving convenience—rather, they’re an inconvenien
by vundercind 2y ago
I don’t know anyone who likes having to order through the apps for fast food places, or regards them as a time-saving convenience—rather, they’re an inconvenience the places make you suffer to get what should be normal menu prices under the broader inflation rate, rather than the 300% markup above that all these places have applied to their menu prices.
- hunter2_ 2y agoOh for sure, speaking to a cashier is the quickest/best, and scrolling on a screen (kiosk or app) is slower/worst. I'm just pointing out that if the store will reduce conversations with cashiers by shifting ordering to a screen, then the app is far superior to the kiosk: order before you arrive, avoid germs, frictionless invocation of the loyalty program, etc.
- PaulHoule 2y agoThey did some tests in this video https://www.youtube.com/watch?v=LLIj3pXOKjs https://www.youtube.com/watch?v=LLIj3pXOKjs and came to the conclusion that order accuracy is the best if you use the app.
- HeyLaughingBoy 2y agoI do. Saves having to wait on a line at the drive thru. Or on a line inside the store. Nope, can't do that: they don't take orders at the cashier, so you have to use the kiosks which take even longer. So I use the app to order while at home, drive to the restaurant and grab my food and leave.
- hluska 2y agoI find it very convenient. I can place an order, walk in and pick it up. There’s no wait involved. Other people have also agreed that it’s convenient.