Government failures in communication is a huge bugbear of mine. I have multiple degrees, and I am routinely stymied by the intention of some government forms or

Government failures in communication is a huge bugbear of mine. I have multiple degrees, and I am routinely stymied by the intention of some government forms or signage. Is anyone involved wondering how the verbiage will be interpreted by an ordinary person? How is this text supposed to be accessible to someone who is ESL or otherwise of a mediocre level of literacy?