This applies to any commercial service (I am using a different one, but it's all the same): no tracking because they have no incentive to (they have the opposit

This applies to any commercial service (I am using a different one, but it's all the same): no tracking because they have no incentive to (they have the opposite incentive, actually), and responsive support provided by real humans when you need it. Search on HN or elsewhere for what happens when Google's automated systems ban your account and you lose access to email and everything tied to it. You have no recourse and no chance to recover it unless you have inside contacts or manage to stir up a social media shitstorm. You can also use your own domain (for example, tied to your real identity: firstname@lastname.com) and move it to a different provider if your current one goes to pieces. Additionally, I use a separate email address for each service (hn@domain.com, paypal@domain.com, amazon@domain.com, etc.) and can simply remove the alias if it starts receiving spam. You know then who leaked your email to spammers. You can add a random "IV" to be sure (i.e. amazon-5VoXwj5@domain.com).