This is an internet classic; I think I first read it postd on USENET. Since I am going on my third visit to get my non-electronic washing machine fixed, this o

This is an internet classic; I think I first read it postd on USENET. Since I am going on my third visit to get my non-electronic washing machine fixed, this one came to mind. It's getting harder to find on the internet, so part of the reason is to get it in the hands of the HN crowd. If you're new to this: Enjoy!