I've never worked for a business paying MSFT millions so I can't comment on that. As a business paying several hundred thousand I had no success getting any hel

I've never worked for a business paying MSFT millions so I can't comment on that. As a business paying several hundred thousand I had no success getting any help with an issue with Windows Server (July 2021). My organization was willing to spend money but couldn't get anyone at MSFT to take it.