My first experience was the purchase. There was a choice between downloading or getting an SD card. I had a bunch of SD cards so I thought a download would be

My first experience was the purchase. There was a choice between downloading or getting an SD card. I had a bunch of SD cards so I thought a download would be fine. Except it wasn't a download. It was "download our windows/Mac os exclusive software that refuses to run in a VM and use that to flash an SD card". I went back and read through the site. Nowhere did it say "requires xyz". And since it was sold as a subscription I could not get a refund. Next season I will sell my plotter and buy a brand that respects it's customers.