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I've noticed that when calling companies on the phone, many of them have started pointing out where to read their privacy policy. I suspect many types of techn
by m463 2y ago
I've noticed that when calling companies on the phone, many of them have started pointing out where to read their privacy policy.
I suspect many types of technologies are starting to use voice for identification, demographics, emotional analysis, and the data is being saved and/or shared.
And lots of phone trees now require you to talk instead of using touchtone sounds.
- pempem 2y agoYep and you're often - in a cust service, over the phone call - automatically opted into voice recognition. Even when I ask to be opted out I have absolutely no way of determining whether they have. Even better, lines that will not help you if they are not recorded where they ask for key information that can be used in any number of scenarios (age/birthday/address/full name) and then has their recording hacked. :chef's kiss: