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There is even a name for it: Gemba Walk, a LEAN practice. Management self-help guru Tom Peters (of In Search of Excellence fame) built a whole method around it
by Propelloni 2y ago
There is even a name for it: Gemba Walk, a LEAN practice.
Management self-help guru Tom Peters (of In Search of Excellence fame) built a whole method around it, called Management by Walking Around. It differs from Gemba Walking in lacking a specific focus.
- yodon 2y agoTom Peters picked up the concept after it was invented by the founders of Hewlett-Packard