5 ms·
24/7 on-site is costly and counterproductive when issues are rare but high impact. Someone in another country providing remote support doesn't work for a whole
by Yodel0914 2y ago
24/7 on-site is costly and counterproductive when issues are rare but high impact.
Someone in another country providing remote support doesn't work for a whole range of industries, particularly where security clearance is in play.