4 ms·
Please tell me why for years you have made me suffer a slow PayPal website. Some pages take up to 5 seconds to load. PayPal is infuriating to work with.
by TomGullen 14y ago
Please tell me why for years you have made me suffer a slow PayPal website. Some pages take up to 5 seconds to load. PayPal is infuriating to work with.
- dspillett 14y agoThat probably needs internal architecture redesign work - it won't be a UI issue but a back-end scalability one (and presumably a problem that can't be fixed by throwing more/better hardware at it, or they'd have done that).
- TomGullen 14y agoHere's a support request I did a while back where I timed page loads: https://www.paypal-community.com/t5/Access-and-security/Why-is-the-Paypal-website-so-slow/td-p/415889?profile.language=en-gb https://www.paypal-community.com/t5/Access-and-security/Why-... 11 seconds to load the login page? How on earth can anyone design a system that is that slow on a page that doesn't even load account details? 15 seconds to load the history page? Loading the homepage 3.5 seconds? It's ridiculous and I have absolutely no idea how anyone could write something so impressively slow. Notice the funny response from Paypal support "For the getting to the home page it only took 2 seconds and for logging in it only took 6.5 seconds." Only 6.5 seconds to login lol? I've also been experiencing other issues such as the cookies it set exceeding the maximum length allowed by the browser which means I have to delete the cookies and login again to continue. Their website is awful, who cares about a new skin they have when the entire website for me is barely functional. I can't wait for Stripe to get to the UK so we have some actual other viable options.