Perhaps this line from further down is what was meant by "not real": > The Andersen position was that “Y2K is a documentation problem, not a technology problem

Perhaps this line from further down is what was meant by "not real": > The Andersen position was that “Y2K is a documentation problem, not a technology problem.” Sure, there were other people at other companies solving the "real" Y2K problem, but the problem Andersen was solving was not so real.