It’s all about what you pay and how you hire. I worked on a team that had a bunch of folks from India who had been escalation engineers for big software compan

It’s all about what you pay and how you hire. I worked on a team that had a bunch of folks from India who had been escalation engineers for big software companies. They were awesome—- at restoring services. Terrible at building or sustaining. Probably because they were trained well at troubleshooting and repair. Another team I was on probably consisted of the smartest people I’ve ever met, period. All Indian, but from a pure university edu path and never worked in a big outsourcing shop. At the end, people are people.