I would argue that there are problems that go beyond being ones of communication and are instead problems of hard obstinacy. These are much harder to solve exce

I would argue that there are problems that go beyond being ones of communication and are instead problems of hard obstinacy. These are much harder to solve except usually by crudely deviating around them. Also, it's sometimes maddening how often society, media, and of course politicians/lawmakers, see extreme cases like the above and try to blame technology with a "do something!" policy solution, even though there will always be extremes of stupid or obstinate that no amount of specific solutions will stop from happening. But, it's easier to blame a tech or UX standard that's controlled by an agent or entity intelligent enough to be subject to pressure. Easier than it is to blame isolated human extremes of behavior that will in any case not respond to calls for change because their nature makes that nearly impossible. Many of the particularly idiotic rules or UX requirements we see in the systems that most of us, being more or less reasonable, interact with come from the above-mentioned misguided attempts to proof that system against the absolute worst, forcing the vast majority who don't need such measures into stumbling over them.