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What I want to sink in for people that whenever people talk about an "algorithm", they're regurgitating propaganda specifically designed to absolve the purveyor
by jmyeet 2y ago
What I want to sink in for people that whenever people talk about an "algorithm", they're regurgitating propaganda specifically designed to absolve the purveyor of responsibility for anything that algorithm does.
An algorithm in this context is nothing more than a reflection of what all the humans who created it designed it to do. In this case, it's to deny Medicaid to make money. For RealPage, it's to drive up rents for profit. Health insurance companies are using "AI" to deny claims and prior authorizations, forcing claimants to go through more hoops to get their coverage. Why? Because the extra hoops will discourage a certain percentage.
All of these systems come down to a waterfall of steps you need to go through. Good design will remove steps to increase the pass rate. Intentional bad design will add steps and/or lower the pass rate.
Example: in the early days of e-commerce, you had to create an account before you could shop. Someone (probably Amazon) realized they lost customers this way. The result? You could create a shopping cart all you want and you didn't have to create an account unti lyou checked out. At this point you're already invested. The overall conversion rate is higher. Even later, registration itself became optional.
Additionally, these big consulting companies are nothing more than leeches designed to drain the public purse
- 2OEH8eoCRo0 2y agoI like it. What would be a better word than algorithm then? Design? Product? TikTok's design presented harmful information to a minor resulting in her death. TikTok's product presented harmful information to a minor resulting in her death.