So, this is the part where customer care stuffs say to each other "It's not a bug, but a feature" and who knows how many people get trapped in their story like

So, this is the part where customer care stuffs say to each other "It's not a bug, but a feature" and who knows how many people get trapped in their story like they had found an old tablet in the back of a van that could be bought for $400. DIY is the way to go, only if you know what you are doing.