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Frontier is one of the worst Telcos I've ever dealt with. A friend had their ADSL Service. Something went wrong the lines in her area. They gave her a 4 month E

Frontier is one of the worst Telcos I've ever dealt with. A friend had their ADSL Service. Something went wrong the lines in her area. They gave her a 4 month ETA on the restoration of service. They tried to tell her she had to continue paying her bill while she had no service and once service was restored they would consider a partial credit. They were content to just let their Copper network rot, and didn't start doing fiber until there was state and federal money to do it. meanwhile our local Telephone CO-OP went all in on fiber years ago and now offers 8gb Fiber to your door for about 175 a month.

Arainach 2y ago
Hard disagree. For most of a decade they've provided me with reliable symmetric gigabit fiber with only one slight price increase of $10 more per month. Meanwhile my neighbors on Comcast have to call every single year to try to convince another support representative to not increase their price by 20%.
- WarOnPrivacy 2y ago
  You're both right. Frontier bought up established infrastructure. Where that purchase was DSL nearing end of life, Frontier neglects much of the network. West Virginia and the NorthEast US are degrading by the day. Verizon's FiOS was very well engineered and Frontier acquired it near the beginning of it's life. Even there Frontier spends less than Verizon did. They abandoned Verizon's IPv6 deployment, for example.
- ericcumbee 2y ago
  I'm sure its different in more metropolitan areas. this is in rural Georgia near Savannah.
bbatha 2y ago
They didn't even start a build out initially, they bought most of their fiber from Verizon. Which ironically sent them into bankruptcy.
Mountain_Skies 2y ago
Frontier, Lumen, and Windstream are all pretty much the same on this. They all were built on a base of ancient POTS infrastructure and do the minimum required to continue collecting universal service fund subsidies from the government for those accounts. All three are mainly focused on high value backbone and business services, with residential customer growth being mainly cable and fiber in areas that are dense and affluent (relatively speaking). Low income rural areas are of little interest to them even though that's how they were founded. Should the subsidy from the universal service fund ever go away, they'll quickly stop selling ADSL service in those areas. In the long run, both the users and the government probably would be better off if everyone switched to Starlink.

Arainach 2y ago

Hard disagree. For most of a decade they've provided me with reliable symmetric gigabit fiber with only one slight price increase of $10 more per month. Meanwhile my neighbors on Comcast have to call every single year to try to convince another support representative to not increase their price by 20%.

WarOnPrivacy 2y ago
You're both right. Frontier bought up established infrastructure. Where that purchase was DSL nearing end of life, Frontier neglects much of the network. West Virginia and the NorthEast US are degrading by the day. Verizon's FiOS was very well engineered and Frontier acquired it near the beginning of it's life. Even there Frontier spends less than Verizon did. They abandoned Verizon's IPv6 deployment, for example.
ericcumbee 2y ago
I'm sure its different in more metropolitan areas. this is in rural Georgia near Savannah.

bbatha 2y ago

They didn't even start a build out initially, they bought most of their fiber from Verizon. Which ironically sent them into bankruptcy.

Mountain_Skies 2y ago

Frontier, Lumen, and Windstream are all pretty much the same on this. They all were built on a base of ancient POTS infrastructure and do the minimum required to continue collecting universal service fund subsidies from the government for those accounts. All three are mainly focused on high value backbone and business services, with residential customer growth being mainly cable and fiber in areas that are dense and affluent (relatively speaking). Low income rural areas are of little interest to them even though that's how they were founded. Should the subsidy from the universal service fund ever go away, they'll quickly stop selling ADSL service in those areas. In the long run, both the users and the government probably would be better off if everyone switched to Starlink.