Can't speak for everywhere of course, but the places I have worked nobody likes spikes or over commitments. The customer is shouting at your people, salespeople

Can't speak for everywhere of course, but the places I have worked nobody likes spikes or over commitments. The customer is shouting at your people, salespeople and support spend time and get stressed dealing with them, leadership gets bogged down approving bill reductions. Even if granted, customers remember the bad experience and are probably more likely to churn