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> You want your app supported 24x7 then pay for three shifts. 24/7 is typically covered with 5 shifts (3 weekday and 2 weekend).
by sokoloff 2y ago
> You want your app supported 24x7 then pay for three shifts.
24/7 is typically covered with 5 shifts (3 weekday and 2 weekend).
- chgs 2y agoMy first 24/7 role was Mon Tue Fri Sat Sun Wed Thu on earlies Then repeated on lates Then a week of nights Monday through Sunday Then a week off I believe it’s changed now as they don’t like 7x12 hour night shifts in a row. Personally I preferred to deal with the “jet lag” once every 6 weeks and be done with it. Those shifts tended to be fairly quiet with about 4-5 hours of breaks (unless something went really wrong) You can staff a 24/7 shift with 5 people, but you really need 6 once you factor in holiday, illness, training etc.