> There are things we can do now—things we need to do now, like video conferencing and real-time collaboration—that couldn’t be done with traditional desktop so

> There are things we can do now—things we need to do now, like video conferencing and real-time collaboration—that couldn’t be done with traditional desktop software. This is not at all true. You could have desktop software with networking that could do things like real-time collaboration. In fact, that's exactly what happens now in Office; I can collaborate with others on a Word doc right in the desktop app. It's just not how it happened since we decided to focus on webapps instead