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Well, the ones where they forgive it right away don't write blog posts about it, so you don't know about them. I guarantee that every case which makes the front
by ascorbic 2y ago
Well, the ones where they forgive it right away don't write blog posts about it, so you don't know about them. I guarantee that every case which makes the front page is either an example of a mistake made by an individual support engineer following the wrong script, or the person posting it is being dishonest about what actually happened (I recall a particularly suspicious recent one where they hid the name of their site). The cloud providers all have a policy of forgiving these sort of cases. The only speedbump is ascertaining if it was a genuine mistake.