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Yeah. It's not just that as well. Last week I was out for a walk with some friends and one of them left her android phone somewhere. She does everything on her
by minkles 2y ago
Yeah. It's not just that as well. Last week I was out for a walk with some friends and one of them left her android phone somewhere. She does everything on her phone. Unfortunately she found out she can't log into her google account without an SMS and she can't move her number to another SIM because the account details and MFA are also on the lost phone. Various attempts to contact Google have resulted in being redirected to the community for help and that's it. Her whole digital life shelved.
Now I know this is partially end user incompetence but both platforms sold her the MFA option without a backup leaving her in the mire.
Having been burned with my gmail account being hosed a number of years ago I keep everything separated, portable and backed up offline these days as well.
- petee 2y agoWhile too late to help your friend, this is part of the reason I decided to pay for Google One -- I want to be a customer who can reach a human, and have some recourse. I also use multiple yubikeys -- worth double checking time to time as my longtime key in my wallet died while I was out of town (lasted 8 yrs tho)
- minkles 2y agoGoogle One is not great. Had some trouble with that for a client a while back too. I use two yubikeys (one on me, one at home) as well for anything I can't avoid like AWS so good solution.
- RockRobotRock 2y agoGoogle Fi?
- minkles 2y agoNo Lebara Mobile.
- CoastalCoder 2y agoIs her name Barbara LeBarara [0]? (Sorry for the joke, it's been a long day.) [0] https://youtube.com/watch?v=ZYkBf0dbs5I&si=VANdm3i1204htDJ4 https://youtube.com/watch?v=ZYkBf0dbs5I&si=VANdm3i1204htDJ4
- minkles 2y agoHaha I used to have a German girlfriend who could recite that perfectly.