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It's not a matter of scale. The whole business premise is that it can be almost fully automated via computers. The terrible customer service is baked in, no mat
by badpun 2y ago
It's not a matter of scale. The whole business premise is that it can be almost fully automated via computers. The terrible customer service is baked in, no matter if Google has 1 million or 1 billion users.
- narrator 2y agoAlso, as we've seen with the simswapping crisis, humans are susceptible to social engineering.