I'd recommend thinking of this (and other accident forgiveness schemes from competitors) as a gesture of goodwill that rarely happens rather than an official pa

I'd recommend thinking of this (and other accident forgiveness schemes from competitors) as a gesture of goodwill that rarely happens rather than an official part of the billing policy. If you actually look at your contract, no cloud provider is going to contractually obligate themselves to forgive your bill, and you shouldn't be planning or predicting your bill based on it.