4 ms·
Chase stole about $900 from me from an account I setup just for freelance income. This was during the pandemic when I had to take a 2/3 haircut in my day job to
by bdcravens 2y ago
Chase stole about $900 from me from an account I setup just for freelance income. This was during the pandemic when I had to take a 2/3 haircut in my day job to keep the company afloat (we did, and all is well now). Every time I'd try to reach out to try to get answers, I'd get bounced around among different foreign call centers. After months of trying to resolve it I just gave up. (I could and should seek legal recourse, but I just didn't have the emotional energy for it at the time)
I will never do business with them again, even though their many branches (literally have one across the street from my office) would make it convenient.
- 0x5f3759df-i 2y agoChase really has the worst phone customer service. I foolishly used one of their 0% interest promos to buy some hardware and when I was charged interest anyway due to their screwup in how my payment was applied he told me: > “since you have enough money in your account to pay this off I don’t know why you are using this plan at all. These are intended for low income customers” and did nothing to solve the problem.
- raincom 2y agoFile a complaint about Chase with CFPB, and you will get your money back. Never directly with Chase. https://fairshake.com/chase-bank/file-a-complaint/ https://fairshake.com/chase-bank/file-a-complaint/