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I have been burned by a bank (stagecoach in red field) very similarly. I now only do my financial transactions with smallish credit unions. Big enough that th

I have been burned by a bank (stagecoach in red field) very similarly. I now only do my financial transactions with smallish credit unions. Big enough that they can have the services I need, but small enough that my business is a large-ish part of the Unions' business. This works internationally, not just US or Europe. Most nations have some sort of a member-owned financial cooperatives, equivalent to credit unions.

throwway120385 2y ago
Yeah their abysmal handling of my wife's stolen checks convinced me that we need to dump them as fast as possible. One of the agents basically said "I'm not even going to bother asking my manager to expedite the funds. Don't even bother. They're just going to say no." My wife insisted, and so the agent went away for 60 seconds and came back and said "Okay those funds are back in your account have a nice day." Every interaction with their agents from their fraud department to the regular CSRs went like that. Even getting them to freeze the account didn't happen with the first or second agent she talked to.
ryandrake 2y ago
Why would you say "stagecoach in red field" instead of Wells Fargo? I don't get why people are so coy about calling out terrible companies by name publicly. They're not going to kick your door in and shoot your dog. Do you think Wells Fargo (the terrible shitty bank) is going to actually search through HN looking for instances where users said their company name "Wells Fargo" and linked that company name "Wells Fargo" to their reputation "terrible and shitty"? When they find your username, are they going to scour the web to find your real name? And then, when they do, what then? You probably no longer do business with them so there's nothing much they can do in retaliation.
- WaitWaitWha 2y ago
  I presume you are either in the US or Europe. I understand your point. Alas, not everyone is based in countries where civil liberties are not completely eroded. That said, even in the US civil cases with or without merit can destroy a business and individual.
  - ryandrake 2y ago
    Happy to edit out my comment if you're actually personally worried about your safety. Although I can't imagine companies having that much free time, no matter what country you live in.
    - forgetfreeman 2y ago
      Hold onto your worldview: https://arstechnica.com/tech-policy/2024/01/ebay-hit-with-3m-fine-admits-to-terrorizing-innocent-people/ https://arstechnica.com/tech-policy/2024/01/ebay-hit-with-3m...
- mistercheph 2y ago
  https://en.wikipedia.org/wiki/EBay_stalking_scandal https://en.wikipedia.org/wiki/EBay_stalking_scandal https://en.wikipedia.org/wiki/John_Barnett_(whistleblower) https://en.wikipedia.org/wiki/John_Barnett_(whistleblower) https://en.wikipedia.org/wiki/Mike_Lynch_(businessman) https://en.wikipedia.org/wiki/Mike_Lynch_(businessman) https://www.theguardian.com/uk-news/article/2024/aug/19/mike-lynchs-co-defendant-in-us-trial-fatally-struck-by-car-while-jogging https://www.theguardian.com/uk-news/article/2024/aug/19/mike...

throwway120385 2y ago

Yeah their abysmal handling of my wife's stolen checks convinced me that we need to dump them as fast as possible. One of the agents basically said "I'm not even going to bother asking my manager to expedite the funds. Don't even bother. They're just going to say no." My wife insisted, and so the agent went away for 60 seconds and came back and said "Okay those funds are back in your account have a nice day." Every interaction with their agents from their fraud department to the regular CSRs went like that. Even getting them to freeze the account didn't happen with the first or second agent she talked to.

ryandrake 2y ago

Why would you say "stagecoach in red field" instead of Wells Fargo? I don't get why people are so coy about calling out terrible companies by name publicly. They're not going to kick your door in and shoot your dog. Do you think Wells Fargo (the terrible shitty bank) is going to actually search through HN looking for instances where users said their company name "Wells Fargo" and linked that company name "Wells Fargo" to their reputation "terrible and shitty"? When they find your username, are they going to scour the web to find your real name? And then, when they do, what then? You probably no longer do business with them so there's nothing much they can do in retaliation.

WaitWaitWha 2y ago
I presume you are either in the US or Europe. I understand your point. Alas, not everyone is based in countries where civil liberties are not completely eroded. That said, even in the US civil cases with or without merit can destroy a business and individual.
- ryandrake 2y ago
  Happy to edit out my comment if you're actually personally worried about your safety. Although I can't imagine companies having that much free time, no matter what country you live in.
  - forgetfreeman 2y ago
    Hold onto your worldview: https://arstechnica.com/tech-policy/2024/01/ebay-hit-with-3m-fine-admits-to-terrorizing-innocent-people/ https://arstechnica.com/tech-policy/2024/01/ebay-hit-with-3m...
mistercheph 2y ago
https://en.wikipedia.org/wiki/EBay_stalking_scandal https://en.wikipedia.org/wiki/EBay_stalking_scandal https://en.wikipedia.org/wiki/John_Barnett_(whistleblower) https://en.wikipedia.org/wiki/John_Barnett_(whistleblower) https://en.wikipedia.org/wiki/Mike_Lynch_(businessman) https://en.wikipedia.org/wiki/Mike_Lynch_(businessman) https://www.theguardian.com/uk-news/article/2024/aug/19/mike-lynchs-co-defendant-in-us-trial-fatally-struck-by-car-while-jogging https://www.theguardian.com/uk-news/article/2024/aug/19/mike...