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The FTC's Lina Khan said mistreatment of customers signals that a company has monopoly power. Maybe Peloton is heading that way?

shagie 2y ago
Weight gain is a sign of pregnancy. I've gained weight... A̶m̶ I̶ P̶r̶e̶g̶n̶a̶n̶t̶?̶ Am I pregnant? It's highly doubtful - I've got the wrong plumbing. There can be lots of reasons that a company mistreats their customers. I would be very hesitant to say that every instance of mistreatment of customers is an indication of monopoly status... and while they are (were?) the most popular ... https://www.traqline.com/newsroom/blog/us-fitness-equipment-market-brand-retailer-market-share-online-sales-trends-other-market-insights-infographic/ https://www.traqline.com/newsroom/blog/us-fitness-equipment-... > As of September 2023, the most popular Fitness Equipment manufacturer continued to be Peloton, in both unit (11%) and dollar (25%) share. > However, as seen with outlet share, Peloton saw decreases in brand share. In dollars sold, Peloton saw the largest decrease in share across all Fitness Equipment brands, with a loss of 4 points YOY; in dollar share, Peloton lost 1 point. That does not look like a monopoly. Rather this looks more like desperation from a company on its way down trying to milk any revenue out of its customer base.
- anticorporate 2y ago
  To be clear, it's a signal of monopoly. Not every signal is meant to be used in isolation. Weight gain in association with other changes is still a signal for pregnancy, just as mistreatment of customers in association with other characteristics of monopolization is a signal of monopoly status.
  - shagie 2y ago
    I take issue with people making suggestions that some company is a monopoly each time a company is found to be mistreating its customers. If one wants to claim that some company of a monopoly - they should back it up with more than one signal... such as a dominant position in the market, no substitutes for the products, or lack of concern about other companies entering the market (such as NordicTrack).
jrpt 2y ago
Peleton is not a monopoly. Anyone can make an exercise bike. Anyone can offer an online class. I own an exercise bike made by a different company.

shagie 2y ago

Weight gain is a sign of pregnancy. I've gained weight... A̶m̶ I̶ P̶r̶e̶g̶n̶a̶n̶t̶?̶ Am I pregnant? It's highly doubtful - I've got the wrong plumbing. There can be lots of reasons that a company mistreats their customers. I would be very hesitant to say that every instance of mistreatment of customers is an indication of monopoly status... and while they are (were?) the most popular ... https://www.traqline.com/newsroom/blog/us-fitness-equipment-market-brand-retailer-market-share-online-sales-trends-other-market-insights-infographic/ https://www.traqline.com/newsroom/blog/us-fitness-equipment-... > As of September 2023, the most popular Fitness Equipment manufacturer continued to be Peloton, in both unit (11%) and dollar (25%) share. > However, as seen with outlet share, Peloton saw decreases in brand share. In dollars sold, Peloton saw the largest decrease in share across all Fitness Equipment brands, with a loss of 4 points YOY; in dollar share, Peloton lost 1 point. That does not look like a monopoly. Rather this looks more like desperation from a company on its way down trying to milk any revenue out of its customer base.

anticorporate 2y ago
To be clear, it's a signal of monopoly. Not every signal is meant to be used in isolation. Weight gain in association with other changes is still a signal for pregnancy, just as mistreatment of customers in association with other characteristics of monopolization is a signal of monopoly status.
- shagie 2y ago
  I take issue with people making suggestions that some company is a monopoly each time a company is found to be mistreating its customers. If one wants to claim that some company of a monopoly - they should back it up with more than one signal... such as a dominant position in the market, no substitutes for the products, or lack of concern about other companies entering the market (such as NordicTrack).

jrpt 2y ago

Peleton is not a monopoly. Anyone can make an exercise bike. Anyone can offer an online class. I own an exercise bike made by a different company.