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To give you the other side of this, I have had service providers obviously do this to us. It didn’t result in more billable hours at renewal. We just systematic
by RandomThoughts3 2y ago
To give you the other side of this, I have had service providers obviously do this to us. It didn’t result in more billable hours at renewal. We just systematically moved teams leadership to a competitor - we have found that mixing companies of origin in teams keeps everyone more honest - and removed developers we thought were not meeting the productivity standard we were looking for.
Cheating your customer is a dangerous game. They are not dumb.
- rusticpenn 2y agoIt’s not that we were inefficient, we got some 80+ tools to support without any knowledge transfer or documentation. We got regular issues, and I was digging to find the root cause and solve them for which apparently we weren’t paid.