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> email is a chatbot ouroboros straight out of dystopian fiction Hold on there. The chatbot may be dystopian, but an ouroboros is never dystopian. An ouroboros
by OutOfHere 2y ago
> email is a chatbot ouroboros straight out of dystopian fiction
Hold on there. The chatbot may be dystopian, but an ouroboros is never dystopian. An ouroboros represents cyclicality, unity, or the eternal return, but not in a dystopian context of meaninglessness. An ouroboros is meant to grant a grand perspective, not to be a well of misery.
- calmbonsai 2y agoFrom a historic mythical standpoint, you're absolutely correct. I was using it as a topological (I guess technically graph-theoretic) metaphor for the self-consuming looping that was/is Uber's email support system. Over the course of 36+ hours, multiple "support agents" kept re-quoting either my responses or their own responses as "the newest escalation". It was hilarious and also sad. I just ended up doing a charge-back on the card.