4 ms·
> If it is still relevant, it can simply be re-opened. I've seen places where tickets were not allowed to be re-opened. If a ticket was closed for any reason
by Sohcahtoa82 2y ago
> If it is still relevant, it can simply be re-opened.
I've seen places where tickets were not allowed to be re-opened. If a ticket was closed for any reason at all besides a misclick, a new ticket had to be opened with a link to the old ticket if necessary.