- Treats employees extremely well - Great customer service - Only sells good quality merchandise - Extremely competent and humble management - No PR or mark

- Treats employees extremely well - Great customer service - Only sells good quality merchandise - Extremely competent and humble management - No PR or marketing dept - No frills - free of all class distinction and power distance - Has good prices, sometimes the best This article is trying desperately hard to frame Costco's dirty little secret is... their ability to run a perfect business.