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Bought $2k laptop Acer Predator Helios Neo 16. Windows 11 doesn't install at all (can't see the hard drive). Win10 installed but touchpad doesn't work (even aft
by k_bx 2y ago
Bought $2k laptop Acer Predator Helios Neo 16. Windows 11 doesn't install at all (can't see the hard drive). Win10 installed but touchpad doesn't work (even after drivers install), network didn't work (neither ethernet nor wifi) without external USB stick, and so on. After internet connection and installing all updates touchpad and dynamics still don't work.
Pop OS works near-perfectly.
- jtokoph 2y agoDoesn't it come with Windows 11 preinstalled?
- k_bx 2y agoMine came with no OS. I need Linux primarily, but still Windows occasionally for Mission Planner and other Windows-only apps. So I've installed a second M.2 disk and had this terrible experience with Windows installation afterwards.
- ziddoap 2y agoWhere did you manage to get one of those without Windows pre-installed? I was looking at one to replace my outdated Predator, and was hoping to save the ~$100 on the license.
- anemoknee 2y agoToday I learned there's a laptop out there with a mouthful of a name like that.
- k_bx 2y agoTheir official network drivers are called Killer and are very malware-looking ("unknown developer" blocked by windows). It's unbelievable. Looks like some weird spyware junk too.
- zamadatix 2y agoIntel acquired Killer in early 2020, the drivers are definitely signed. You may have loaded legitimate malware.
- k_bx 2y agoFrom acer.com? Search for acer predator helios neo 16 (PHN-16-71) Looks like this https://imgur.com/xelfxZB https://imgur.com/xelfxZB
- zamadatix 2y agoThis one? https://www.acer.com/us-en/support/product-support/Predator_PH16-71 https://www.acer.com/us-en/support/product-support/Predator_... The drivers are definitely signed by Intel e.g. https://i.imgur.com/yMr1bD5.png https://i.imgur.com/yMr1bD5.png
- k_bx 2y agoNo idea then. Maybe it's something to do with Windows 10, but it definitely was showing me tons of "software blocked" and "unknown developer" warnings.
- anemoknee 2y agoFurther tangent, but I remember seeing Killer NIC's booth at ComicCon in 2007 with that very cool, very pointy heatsink (I assume that is what it was, anyway...?). https://pcper.com/wp-content/uploads/2007/03/a3d4-card-front.jpg https://pcper.com/wp-content/uploads/2007/03/a3d4-card-front...
- brink 2y agoSame experience with the new 2024 Zephyrus G16 and the latest official Win 11 image. Crazy. I had to inject drivers into the boot image using nlite.
- eqvinox 2y agoLast time I got myself a new laptop (2 years ago), I just removed the SSD (with Linux on it) from the old one and put it in the new one. (It was larger than the included one anyway, I had previously upgraded it.) …it simply booted and continued working as before. No driver reinstall, no reconfiguring things. I don't remember but I don't think I even had to muck with BIOS/UEFI boot settings or anything. Downside: a year later the SSD died ;D (possibly age/use related, it was 5~6 years old at that point)
- ihateolives 2y agoIf Linux kills SSDs in 5-6 years then it's not a good sign.
- threePointFive 2y agoI had a similar issue trying to do a Windows reinstall on a Dell laptop. The cause was due to the default setup of Intel RST for the storage. The suggested fix was injecting the RST drivers into the Windows installer. I couldn't get that to work and ended up installing it in a VM then cloning the VM hard-drive onto the laptop's via Clonezilla. Unfortunately it was for work so just using Linux wasn't an option.