4 ms·
uh, I beg to differ. I felt like an autocomplete with a knowledge base and "direct links to the right email forms" would have been faster than the fake chat in
by lbotos 2y ago
uh, I beg to differ. I felt like an autocomplete with a knowledge base and "direct links to the right email forms" would have been faster than the fake chat interface that the "bot" uses.
(Also, if you own a home in NY and use lemondade -- do know that they don't cover cast iron piping (extremely popular in NYC). I found that out at renewal...)
- nick3443 2y agoCast iron water supply piping, cast iron gas supply piping, or cast iron drain/waste/vent?
- lbotos 2y agothe AI bot asked "cast iron plumbing" IIRC. Which in NYC -- Cast iron DWV is prominent, can't speak to the others.
- kukkeliskuu 2y agoI am implementing a support system for my side project, which combines the knowledge base (FAQ) with the chatbot. You can access all the answers by browsing the FAQs. If you want to contact me, you first talk to the chatbot, which has been prompted to only answer based on what the FAQ says. If it cannot answer based on that, it will make sure all the details and problem description is there, and then forward the ticket to me. In other words, chatbot is the first line of support.