3 ms·
I'm in the healthcare world. SSO is a hard requirement for us. There have been many, many times where we've considered an application where we could justify t
by commandar 2y ago
I'm in the healthcare world.
SSO is a hard requirement for us.
There have been many, many times where we've considered an application where we could justify the spend at, e.g., the departmental level for the limited user base that needed it, but where SSO being bundled into higher price tiers combined with minimum user counts took a potential solution from "very easy discretionary spend" to "not happening, full stop."
I'm often the one having to make these decisions. It's absolutely exhausting having to explain to non-technical department heads that "yes, this would solve your problem at a price that fits budget, but the vendor bundles a vital security feature into a tier that inflates the price to a point that it makes this unfeasible."
- SOLAR_FIELDS 2y agoCurious: Are SaaS sales unrepentant on pricing in these cases? I would think with a bit of spice on your side in procurement you could probably negotiate enterprise for a small premium over the middle tier. Knowing enough software sales people when given the choice between “Teams + $5/user/head” and “no sale at all” suddenly options open up. But maybe the people I know don’t support too much SSO stuff…
- commandar 2y agoMixed bag, IME. Some vendors will work with you, some stick to their guns. Either way, it's a surefire way for a potential vendor to automatically get lower priority from me as a potential buyer. Needing to haggle over what is, for us, a baseline security feature starts things off on the wrong foot.