> Orders of equipment over $10k are days late, no explanation provided, no number to speak to a human, just ineffective support robots. I would be furious. If

> Orders of equipment over $10k are days late, no explanation provided, no number to speak to a human, just ineffective support robots. I would be furious. If I spend $10k I want to be speaking with a human if something goes wrong. I feel like in the US we have given up on decent customer experiences.