>>management refused to accept ... that the situation was different Yes! Seems that the compliment of Uniqueness Bias is Normalcy Bias. Two cliffs to fall of

>>management refused to accept ... that the situation was different Yes! Seems that the compliment of Uniqueness Bias is Normalcy Bias. Two cliffs to fall off of on opposite sides of the path. Makes me wonder how a similar study on projects failing due to Normalcy Bias (failing to recognize the uniqueness of a situation) would turn out, and in particular, which bias produces more and bigger cost and/or time overruns. I.e., which is the least-bad side on which to err?