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I think this is going to be a billion dollar legal question, and that you’re right. Companies really want to cut jobs but if precedents like that Air Canada cas

by acdha 2y ago

I think this is going to be a billion dollar legal question, and that you’re right. Companies really want to cut jobs but if precedents like that Air Canada case hold that statements by chatbots are legally binding and they lose the platform defense for misinformation that’s going to really sharply limit adoption for anything public facing.

pjc50 2y ago
> Air Canada case hold that statements by chatbots are legally binding I think that's the only outcome that makes any legal sense. Corporations may be able to buy favourable verdicts, and weak US consumer protection will help them, but EU jurisdictions are not going to let you run a machine that tells lies about people, products or services.
- acdha 2y ago
  Agreed. I just hope that they aren’t too successful at evading responsibility here in the U.S. since moving is not easy.